Straight answers before and after purchase.

Choose the edition that most closely matches the work you price most often. Every edition uses the same cost-and-margin framework, while its labor catalog, direct-cost catalog, scope fields, sample job, and safeguards are adapted to that trade. If your work spans several trades, start with the edition that represents your primary revenue stream.

Yes. Sample values demonstrate the workflow and must be replaced with your own wages, labor burden, production history, supplier quotes, overhead, tax treatment, and target margins before commercial use.

Use the website-exclusive Custom Product Builder at opsforge.llc/custom. Choose the workflow type, project size, platforms, capabilities, revision level, and turnaround to receive an immediate planning estimate and prepare a project brief for OpsForge review.

No. The calculator provides a non-binding planning estimate. OpsForge confirms the requirements, deliverables, final price, and delivery target in writing before a custom project begins. Complex source data, external integrations, or requirements outside the selected options can change the final price.

After scope review, OpsForge provides a fixed-price agreement. Unless the agreement says otherwise, projects below $500 are paid in full before work starts. Projects of $500 or more use a 50% commencement payment, with the remaining 50% due after acceptance and before final editable delivery. Applicable taxes are additional.

Start with fictional, de-identified, or minimized data. Do not send credentials, API secrets, complete payment-card information, Social Security numbers, health information, information about children, or sensitive client or employee records. If real sensitive information is genuinely necessary, wait for OpsForge to approve the need and transfer method in writing.

The signed scope lists objective acceptance criteria and the number of included revision rounds. Each round is one consolidated written feedback package. The client receives five business days to approve a draft or identify a material failure against the agreed criteria. New features or changed requirements use a written change order. Final delivery includes a 30-day correction window for reproducible failures to meet the signed scope.

Every purchase includes the original Excel edition plus Google Sheets-ready and Apple Numbers-ready .xlsx editions with in-workbook import guidance. A current desktop version of Microsoft Excel on Windows or Mac provides the intended full-fidelity experience. After import, Google Sheets or Apple Numbers can alter protection, validation, chart styling, conditional formatting, or print layouts, so review those elements before relying on the converted file.

No. All three editions are macro-free and use transparent spreadsheet formulas. The Excel edition preserves the original named ranges, validation, charts, protection, and print settings; imported Google Sheets and Apple Numbers editions can vary in those presentation and control features.

It means the released workbook was opened for structural inspection, the populated model was scanned for visible spreadsheet errors, and representative outputs were reviewed during release authoring. It does not mean OpsForge has validated your future inputs, local costs, field conditions, scope, or professional judgment. Every product page links to its current QA record.

OpsForge will correct a confirmed file defect or provide a replacement at no additional charge. OpsForge targets an initial human response within two business days and a workaround or correction within five business days for a reproducible blocking defect. These are operating targets, not guaranteed service-level agreements.

Confirmed file defects and maintenance corrections are provided without an additional charge and documented in the product version history. Major redesigns, new integrations, and newly commissioned features may be separate paid releases unless the product page states otherwise.

No. Each edition is a one-time digital purchase. OpsForge does not require an account or charge a recurring software subscription for the workbook.

After a completed payment is verified, the order confirmation page provides a protected download containing the Excel, Google Sheets-ready, and Apple Numbers-ready editions plus the illustrated PDF guide. Keep your receipt and downloaded backups in a secure business location.

Use the secure Order Recovery page with the purchasing email address. If an eligible paid order is found, OpsForge sends a one-time replacement link only to that inbox. If the email does not arrive, contact OpsForge Support with the edition name and approximate order date. Never send full payment-card details.

All sales are final once any file from an order has been downloaded. Before downloading, contact OpsForge immediately about a wrong edition. OpsForge corrects verified duplicate charges and addresses missing or corrupted delivery, but a technical or compatibility problem after download does not create a refund right unless applicable law requires one. See the Refund Policy for the complete process.

The purchasing business may customize the workbook and use it internally for unlimited estimates and proposals. The source workbook and guide may not be resold, shared outside the purchasing business, sublicensed, published, or repackaged as another product.

Yes, employees and contractors working for the purchasing business may use it for that business's internal estimating workflow. The files may not be transferred to an unrelated company or client for reuse.

No. EstimatePro organizes assumptions and pricing scenarios. The user remains responsible for field conditions, quantities, supplier pricing, labor productivity, licensing, codes, permits, taxes, contracts, safety requirements, and professional judgment.

Support can help with file access, workbook navigation, documented features, compatibility questions, and identifying the right edition. Support cannot determine your rates, approve an estimate, provide trade engineering, or give legal, tax, accounting, or safety advice.